CivicPlus Outage History
CivicPlus is up right nowPingoru has recorded 60 incidents for CivicPlus: 60 in the last 12 months and 38 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 11 | 102 of 744 (14%) |
| June 2026 | 5 | 90 of 720 (12%) |
| July 2026 | 7 | 284 of 744 (38%) |
| August 2026 | 3 | 292 of 744 (39%) |
| September 2026 | 14 | 506 of 720 (70%) |
| October 2026 | 20 | 215 of 538 (40%) |
Incidents, newest first
Minor October 22, 2026 Intermittent Service Disruption - SeeClickFix 311 CRM 3h 30m Login, Login, Login, Login and 22 more
Started Oct 22, 2026, 06:54 PM UTC· resolved Oct 22, 2026, 10:24 PM UTC
- investigating Oct 22, 2026, 06:54 PM UTC
We are applying fixes to SeeClickFix 311 CRM, which may cause requests integrated with other systems to stall or not be updated until further remediation is completed.
- monitoring Oct 22, 2026, 10:00 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 22, 2026, 10:24 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 22, 2026 Degraded Performance - Central 4h 37m Login, Login, Login, Login and 29 more
Started Oct 22, 2026, 02:28 PM UTC· resolved Oct 22, 2026, 07:06 PM UTC
- investigating Oct 22, 2026, 02:28 PM UTC
We are currently investigating an issue affecting sites. Users may experience 500 errors. We will provide an update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 22, 2026, 02:36 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 22, 2026, 07:06 PM UTC
Services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 22, 2026 Degraded Performance - CP Authentication 1h 5m Login, Login, Login, Login and 18 more
Started Oct 22, 2026, 12:05 PM UTC· resolved Oct 22, 2026, 01:10 PM UTC
- monitoring Oct 22, 2026, 12:05 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 22, 2026, 01:10 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 21, 2026 Municode Codification Access/Verification Issues 20h 44m Login, Login, Login, Login and 30 more
Started Oct 21, 2026, 11:08 PM UTC· resolved Oct 22, 2026, 07:52 PM UTC
- monitoring Oct 21, 2026, 11:08 PM UTC
We’ve strengthened our security protections to guard against a surge of automated traffic. You may see a “verify you’re human” check, pages that won’t load, or trouble with integrations, embeds, or VPN and shared-network access. Most visitors won’t notice a change, but a small number of legitimate users may be affected. If you run into an issue, email [email protected]: mailto:[email protected] with the page URL and a screenshot, and we’ll resolve it quickly.
- resolved Oct 22, 2026, 07:52 PM UTC
Services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 21, 2026 Service Disruption - Community Development v4 1d 2h Login, Login, Login, Login and 29 more
Started Oct 21, 2026, 04:59 PM UTC· resolved Oct 22, 2026, 07:10 PM UTC
- monitoring Oct 21, 2026, 04:59 PM UTC
Community Development v4 services have been restored. We are continuing to monitor the system to support security and stability.
- resolved Oct 22, 2026, 07:10 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 21, 2026 Service Disruption - Municipal Websites Open 1d 4h Login, Login, Login, Login and 29 more
Started Oct 21, 2026, 02:29 PM UTC· resolved Oct 22, 2026, 07:10 PM UTC
- identified Oct 21, 2026, 02:29 PM UTC
The Community Development solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- identified Oct 21, 2026, 02:53 PM UTC
Community Development (all versions) and Web Open solutions (all versions) have been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- identified Oct 21, 2026, 04:32 PM UTC
The Web Open solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- monitoring Oct 21, 2026, 10:50 PM UTC
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
- identified Oct 21, 2026, 11:50 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 22, 2026, 12:22 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- monitoring Oct 22, 2026, 12:31 AM UTC
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
- resolved Oct 22, 2026, 07:10 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 21, 2026 Degraded Performance - Municipal Websites Open 8h 11m Login, Login, Login, Login and 18 more
Started Oct 21, 2026, 09:52 AM UTC· resolved Oct 21, 2026, 06:04 PM UTC
- identified Oct 21, 2026, 09:52 AM UTC
We have identified the cause of the issue affecting the RFP feature on a subset of sites and are actively working on a resolution. Users may continue to experience a 503 error until mitigation is complete. We will provide another update within 15 minutes.
- identified Oct 21, 2026, 10:21 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 21, 2026, 10:27 AM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 21, 2026, 06:04 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 20, 2026 Service Degradation - CivicPlus Payments 4h 23m Payments, Payments, Payments, Payments and 2 more
Started Oct 20, 2026, 09:41 PM UTC· resolved Oct 21, 2026, 02:04 AM UTC
- investigating Oct 20, 2026, 09:41 PM UTC
We are aware of an service disruption originating with an upstream vendor causing possible service degradation with EMV transactions. We will provide an update when additional information becomes available.
- monitoring Oct 20, 2026, 10:05 PM UTC
A fix has been implemented by the upstream vendor and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 21, 2026, 02:04 AM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 20, 2026 Degraded Performance - Web Central 3h 28m Login, Login, Login, Login and 29 more
Started Oct 20, 2026, 05:53 PM UTC· resolved Oct 20, 2026, 09:22 PM UTC
- investigating Oct 20, 2026, 05:53 PM UTC
We are currently investigating degraded performance affecting a subset of sites. Users may experience site slowness. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:09 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:23 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:42 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:57 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 20, 2026, 07:15 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 20, 2026, 09:22 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 20, 2026 Degraded Performance - Recreation Management 5h 4m Login, Login, Login, Login and 24 more
Started Oct 20, 2026, 01:12 PM UTC· resolved Oct 20, 2026, 06:16 PM UTC
- investigating Oct 20, 2026, 01:12 PM UTC
We are currently investigating an issue affecting performance. Users may experience issues logging in and navigating their site. We will provide an update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 20, 2026, 01:16 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 20, 2026, 06:16 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 16, 2026 Online Code Hosting Active Incident - Some Code Libraries are not accessible 4h 57m Login, Login, Login, Login and 30 more
Started Oct 16, 2026, 03:28 PM UTC· resolved Oct 16, 2026, 08:25 PM UTC
- investigating Oct 16, 2026, 03:28 PM UTC
We are currently investigating an issue affecting Online Code Hosting (Municode Code Library.) Users may experience inability to access admin and public areas of their instance. Our team continues to work on resolving the issue. We will provide the next update as soon as additional information becomes available.
- monitoring Oct 16, 2026, 03:54 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 16, 2026, 08:25 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 13, 2026 Web Central - Degraded Performance 6h 1m Visitor Access
Started Oct 13, 2026, 02:13 PM UTC· resolved Oct 13, 2026, 08:14 PM UTC
- investigating Oct 13, 2026, 02:13 PM UTC
We are currently investigating reports of service performance degradation. Updates will follow as more information becomes available.
- investigating Oct 13, 2026, 02:29 PM UTC
We are still investigating the root cause. We will continue to share updates every 15 minutes, or sooner if additional information becomes available.
- investigating Oct 13, 2026, 02:45 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 13, 2026, 03:06 PM UTC
We are still investigating an issue affecting site performance. Users may experience slowness. We will provide an update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 13, 2026, 03:33 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 13, 2026, 08:14 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 9, 2026 Degraded Performance - Payments 2d 19h Payments, Payments, Payments, Payments and 2 more
Started Oct 09, 2026, 05:38 PM UTC· resolved Oct 12, 2026, 01:02 PM UTC
- monitoring Oct 09, 2026, 05:38 PM UTC
We are aware of an CardPointe EMV device service disruption that affected customers using a CardPointe integration. CardPointe has applied a fix, and our teams are monitoring to confirm normal service has been restored. You can follow their incident updates here: https://status.cardconnect.com/incidents/fjm9p1srtpn8 If you are still experiencing issues, CardPointe recommends power cycling your EMV device. If you are still experiences issues after power cycling your device, please contact CivicPlus Technical Support.
- resolved Oct 12, 2026, 01:02 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 5, 2026 Web Central Degraded Performance 1d 6h Login, Login, Login, Login and 29 more
Started Oct 05, 2026, 12:46 PM UTC· resolved Oct 06, 2026, 07:09 PM UTC
- investigating Oct 05, 2026, 12:46 PM UTC
We are currently investigating a service disruption for select sites. We will provide an update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 01:13 PM UTC
We have identified the cause of the service disruption and are actively working on a resolution. Users may continue to experience delays loading select sites until mitigation is complete. We will provide another update within 30 minutes.
- identified Oct 05, 2026, 01:41 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 02:10 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 02:40 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 03:06 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 03:29 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 04:00 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 04:31 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 04:57 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 05:28 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 05:51 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 06:22 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 06:49 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 07:15 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 07:44 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 08:15 PM UTC
Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 08:40 PM UTC
Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 05, 2026, 09:03 PM UTC
We have identified the root cause and will begin deploying a fix at 9:00 PM CDT this evening to fully restore service. Users may continue to experience delays loading select sites until then. We will provide another update once the deployment is complete.
- monitoring Oct 06, 2026, 09:14 AM UTC
A fix has been deployed and services are operating normally. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 06, 2026, 07:09 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor October 1, 2026 Degraded Performance 22h 28m Login, Login, Login, Login and 29 more
Started Oct 01, 2026, 02:40 PM UTC· resolved Oct 02, 2026, 01:09 PM UTC
- investigating Oct 01, 2026, 02:40 PM UTC
We are currently investigating a service disruption for select sites. We will provide an update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 01, 2026, 02:58 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- identified Oct 01, 2026, 04:40 PM UTC
Our team continues to work on resolving the anomaly. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- identified Oct 01, 2026, 05:13 PM UTC
Our team continues to work on resolving the anomaly. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- identified Oct 01, 2026, 05:36 PM UTC
Our team continues to work on resolving the anomaly. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 01, 2026, 06:07 PM UTC
Our team continues to work on resolving the anomaly. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- monitoring Oct 01, 2026, 07:57 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 02, 2026, 01:09 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 29, 2026 Software Service Disruption for Agenda and Meeting Management Essential, Online Code Hosting and Self-Publishing 19h 50m
Started Sep 29, 2026, 05:54 PM UTC· resolved Sep 30, 2026, 01:44 PM UTC
- monitoring Sep 29, 2026, 05:54 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 30, 2026, 01:44 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 21, 2026 Upload failures with Word documents in Item and Agenda Files 2d 20h Login, Login, Login, Login and 18 more
Started Sep 21, 2026, 08:13 PM UTC· resolved Sep 24, 2026, 04:30 PM UTC
- identified Sep 21, 2026, 08:13 PM UTC
We have identified the cause of the issue affecting the ability to upload Word documents in Item Files and Agenda files and are actively working on a resolution. Users may continue to experience service disruption until mitigation is complete. We will provide another update within 1 hour
- identified Sep 21, 2026, 10:17 PM UTC
Our team continues to work on resolving the issue. We will provide the next update tomorrow morning or sooner if additional information becomes available.
- identified Sep 22, 2026, 02:11 PM UTC
Our team has identified the cause of the issue with Word Document uploads in Agenda and Item files, have implemented a fix, and will deploy the fix overnight. We will provide the next update tomorrow morning confirming the successful release and will monitor its performance.
- monitoring Sep 23, 2026, 04:32 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 24, 2026, 04:30 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 21, 2026 CivicSend and Document Center for Platinum Security 4h 36m Login, Login, Login, Login and 24 more
Started Sep 21, 2026, 02:50 PM UTC· resolved Sep 21, 2026, 07:26 PM UTC
- identified Sep 21, 2026, 02:50 PM UTC
We have identified the cause of the issue affecting CivicSend and Document Center for Platinum Security and are actively working on a resolution. Users may continue to experience degraded performance until mitigation is complete. We will provide another update within 15 minutes.
- identified Sep 21, 2026, 03:06 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Sep 21, 2026, 03:19 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 21, 2026, 07:26 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 18, 2026 Rec Performance Degradation 2h 48m Login, Login, Login, Login and 18 more
Started Sep 18, 2026, 03:58 PM UTC· resolved Sep 18, 2026, 06:46 PM UTC
- investigating Sep 18, 2026, 03:58 PM UTC
We are currently investigating reports of service performance degradation. Updates will follow as more information becomes available. We will continue to share updates every 30 minutes, or sooner if additional information becomes available
- monitoring Sep 18, 2026, 04:12 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 18, 2026, 06:46 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 17, 2026 Performance Degradation - Agenda and Meeting Management Select 3d 22h Login, Login, Login, Login and 18 more
Started Sep 17, 2026, 09:35 PM UTC· resolved Sep 21, 2026, 08:07 PM UTC
- investigating Sep 17, 2026, 09:35 PM UTC
We are currently investigating service disruption affecting packet generation. Users may experience slow generation. We will provide an update within 30 minutes or sooner if additional information becomes available.
- monitoring Sep 17, 2026, 10:02 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 21, 2026, 08:07 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 16, 2026 Service Disruption 9h 20m Login, Login, Login, Login and 24 more
Started Sep 16, 2026, 03:47 PM UTC· resolved Sep 17, 2026, 01:07 AM UTC
- investigating Sep 16, 2026, 03:47 PM UTC
We're currently investigating an intermittent service disruption to NextRequest services. Our team is actively working toward a resolution and will provide updates as we have them. We apologize for any disruption this may cause and appreciate your patience.
- investigating Sep 16, 2026, 04:03 PM UTC
Our team continues to work on the intermittent service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 04:17 PM UTC
Our team continues to work on the intermittent service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 04:32 PM UTC
Our team continues to work on the intermittent service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 04:46 PM UTC
Our team continues to work on the intermittent service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 05:00 PM UTC
Our team continues to work on the intermittent service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 05:15 PM UTC
We are currently investigating a service disruption with the NextRequest application impacting all NextRequest users. We will provide updates every 30 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 05:45 PM UTC
We are currently investigating a service disruption with the NextRequest application impacting all NextRequest users. We will provide updates every 30 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 06:14 PM UTC
We are currently investigating a service disruption with the NextRequest application impacting all NextRequest users. We will provide updates every 30 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 06:44 PM UTC
We are currently investigating a service disruption with the NextRequest application impacting all NextRequest users. We will provide updates every 30 minutes or sooner if additional information becomes available.
- investigating Sep 16, 2026, 06:53 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 07:22 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 07:51 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 08:20 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 08:50 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 09:19 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 09:49 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 10:18 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 10:47 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 11:17 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 16, 2026, 11:46 PM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 17, 2026, 12:20 AM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- investigating Sep 17, 2026, 12:49 AM UTC
We have restored partial service to the NextRequest application allowing public users to submit and review requests, but we are still investigating an issue with document workflows for internal staff. We will continue to provide updates every 30 minutes on our Status Page or sooner if additional information becomes available.
- resolved Sep 17, 2026, 01:07 AM UTC
This service disruption has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 14, 2026 Delays in Agenda and Meeting Management Select Public Portal page loading 21h 44m Login, Login, Login, Login and 18 more
Started Sep 14, 2026, 07:32 PM UTC· resolved Sep 15, 2026, 05:17 PM UTC
- investigating Sep 14, 2026, 07:32 PM UTC
We are currently investigating an issue affecting the loading speed of the Agenda and Meeting Management Select Public Portal. Users may experience extended loading speeds. We will provide an update within 1 hour or sooner if additional information becomes available.
- investigating Sep 14, 2026, 09:40 PM UTC
Our team continues to investigate reported slowness on the Agenda and Meeting Management Select Public Portal. Users may experience extended loading times. We will provide an update as additional information becomes available.
- resolved Sep 15, 2026, 05:17 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 11, 2026 Issues loading select modules - Municipal Websites Central 5d 14h Login, Login, Login, Login and 24 more
Started Sep 11, 2026, 03:39 AM UTC· resolved Sep 16, 2026, 05:49 PM UTC
- investigating Sep 11, 2026, 03:39 AM UTC
We are currently investigating an issue affecting select modules. Site visitors may experience problems loading content and landing pages. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 03:54 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 04:09 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 04:22 AM UTC
Our team continues to work on resolving the issue. We will provide the next update when additional information becomes available.
- monitoring Sep 11, 2026, 06:35 AM UTC
At this time, services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 16, 2026, 05:49 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 10, 2026 Performance Degradation - Municipal Websites Central 20h 12m Login, Login, Login, Login and 24 more
Started Sep 10, 2026, 05:38 PM UTC· resolved Sep 11, 2026, 01:50 PM UTC
- investigating Sep 10, 2026, 05:38 PM UTC
We are currently investigating an issue affecting our CivicSend Module. Users may experience text overlapping and messages being formatted in unexpected ways. We will provide an update when additional information becomes available.
- identified Sep 11, 2026, 01:30 AM UTC
We have identified the cause of the issue affecting our CivicSend module and are actively working on a resolution. Users may continue to experience text overlapping and messages being formatted in unexpected ways until mitigation is complete. We will provide another update when the issue has been resolved.
- monitoring Sep 11, 2026, 06:36 AM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 11, 2026, 01:50 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor September 8, 2026 Issues loading select modules 2d 8h Login, Login, Login, Login and 24 more
Started Sep 08, 2026, 05:23 AM UTC· resolved Sep 10, 2026, 02:00 PM UTC
- investigating Sep 08, 2026, 05:23 AM UTC
We are currently investigating an issue affecting select modules. Site visitors may experience problems loading content and landing pages. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 08, 2026, 05:35 AM UTC
Our team continues to work on identifying the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 08, 2026, 05:49 AM UTC
Our team continues to work on identifying the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 08, 2026, 05:59 AM UTC
Our team continues to work on identifying the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Sep 08, 2026, 06:17 AM UTC
At this time, services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 10, 2026, 02:00 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.