CivicPlus incident

Performance Degradation - Agenda and Meeting Management Select

Resolved after 3 days 22 hours, affecting Login and Login and 1 more, on September 17, 2026.

resolved Sep 21, 2026, 08:07 PM UTC

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Started
Sep 17, 2026, 09:35 PM UTC
Resolved
Sep 21, 2026, 08:07 PM UTC
Duration
3d 22h
Detected by Pingoru
Sep 17, 2026, 09:35 PM UTC

Affected components

LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin

Update timeline

  1. investigating Sep 17, 2026, 09:35 PM UTC

    We are currently investigating service disruption affecting packet generation. Users may experience slow generation. We will provide an update within 30 minutes or sooner if additional information becomes available.

  2. monitoring Sep 17, 2026, 10:02 PM UTC

    A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

  3. resolved Sep 21, 2026, 08:07 PM UTC

    This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

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