Is CivicPlus down?

Last checked 4m ago
Current status
CivicPlus is having a partial outage

2 active incidents: Service Disruption - Cost Recovery, Service Disruption - Community Development v3

CivicPlus is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time CivicPlus status, recent outages, and incident history: pulled directly from CivicPlus's official status page at status.civicplus.com every 5 minutes. Pingoru tracks 73 CivicPlus services and has captured 61 incidents in the last 90 days (83.84% uptime). Get email, Slack, Discord, or webhook alerts the moment CivicPlus reports a new incident, free for 3 monitors, no credit card.

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CivicPlus uptime 83.84% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 9h 14m
    Started Oct 22, 2026, 02:16 PM UTC
    LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin
    Timeline · 1 update
    • investigating · Oct 22, 2026, 02:16 PM UTC

      Status: Investigating Our Cost Recovery Product is offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance)

    Latest: Status: Investigating Our Cost Recovery Product is offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that cust…

  2. Ongoing ● 1d 7h
    Started Oct 21, 2026, 04:30 PM UTC
    LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin
    Timeline · 1 update
    • identified · Oct 21, 2026, 04:30 PM UTC

      Status: Identified Community Development v3 and FMO are offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance) Property Management (Degraded performance) Inspections (Degraded performance) Mapping System (Degraded performance) Invoicing (Degraded performance) Reports (Degraded performance)

    Latest: Status: Identified Community Development v3 and FMO are offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that…

Recent outages & incidents

Past 90 days
  1. Resolved 3h 30m
    Started Oct 22, 2026, 06:54 PM UTC · Resolved Oct 22, 2026, 10:24 PM UTC
    LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin
    Timeline · 3 updates
    • investigating · Oct 22, 2026, 06:54 PM UTC

      Status: Investigating We are applying fixes to SeeClickFix 311 CRM, which may cause requests integrated with other systems to stall or not be updated until further remediation is completed. Affected components Notices (Degraded performance) Login (Degraded performance) Requests (Degraded performance) Conversations (Degraded performance) Word Orders (Degraded performance)

    • monitoring · Oct 22, 2026, 10:00 PM UTC

      Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance) Requests (Degraded performance) Conversations (Degraded performance) Word Orders (Degraded performance) Notices (Degraded performance)

    • resolved · Oct 22, 2026, 10:24 PM UTC

      Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Requests (Operational) Conversations (Operational) Word Orders (Operational) Notices (Operational)

    Latest: Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operat…

  2. Resolved 4h 37m
    Started Oct 22, 2026, 02:28 PM UTC · Resolved Oct 22, 2026, 07:06 PM UTC
    LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin
    Timeline · 3 updates
    • investigating · Oct 22, 2026, 02:28 PM UTC

      Status: Investigating We are currently investigating an issue affecting sites. Users may experience 500 errors. We will provide an update within 15 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance) Resident Portal (Degraded performance) Visitor Access (Degraded performance) Notifications (Degraded performance)

    • monitoring · Oct 22, 2026, 02:36 PM UTC

      Status: Monitoring Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance) Payments (Degraded performance) Resident Portal (Degraded performance) Visitor Access (Degraded performance) Notifications (Degraded performance)

    • resolved · Oct 22, 2026, 07:06 PM UTC

      Status: Resolved Services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Payments (Operational) Resident Portal (Operational) Visitor Access (Operational) Notifications (Operational)

    Latest: Status: Resolved Services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Payments (Operational) Res…

  3. Resolved 1h 5m
    Started Oct 22, 2026, 12:05 PM UTC · Resolved Oct 22, 2026, 01:10 PM UTC
    LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin
    Timeline · 2 updates
    • monitoring · Oct 22, 2026, 12:05 PM UTC

      Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance) Login (Degraded performance)

    • resolved · Oct 22, 2026, 01:10 PM UTC

      Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational)

    Latest: Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operat…

  4. Resolved 20h 44m
    Started Oct 21, 2026, 11:08 PM UTC · Resolved Oct 22, 2026, 07:52 PM UTC
    LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin
    Timeline · 2 updates
    • monitoring · Oct 21, 2026, 11:08 PM UTC

      Status: Monitoring We’ve strengthened our security protections to guard against a surge of automated traffic. You may see a “verify you’re human” check, pages that won’t load, or trouble with integrations, embeds, or VPN and shared-network access. Most visitors won’t notice a change, but a small number of legitimate users may be affected. If you run into an issue, email [email protected]: mailto:[email protected] with the page URL and a screenshot, and we’ll resolve it quickly. Affected components Word Document Conversion (Degraded performance) MuniPro (Degraded performance) Admin Portal (Degraded performance) PDF Conversion (Degraded performance) OrdLink (Degraded performance) CodeBank Compare (Degraded performance) OrdBank (Degraded performance) Login (Degraded performance) CodeBank (Degraded performance) MuniDocs (Degraded performance) Printing (Degraded performance) eNotify (Degraded performance)

    • resolved · Oct 22, 2026, 07:52 PM UTC

      Status: Resolved Services are operating normally. We appreciate your patience while we worked to restore service. Affected components OrdBank (Operational) Login (Operational) PDF Conversion (Operational) CodeBank (Operational) MuniDocs (Operational) eNotify (Operational) MuniPro (Operational) Admin Portal (Operational) Printing (Operational) Word Document Conversion (Operational) OrdLink (Operational) CodeBank Compare (Operational)

    Latest: Status: Resolved Services are operating normally. We appreciate your patience while we worked to restore service. Affected components OrdBank (Operational) Login (Operational) PDF …

  5. Resolved 1d 2h
    Started Oct 21, 2026, 04:59 PM UTC · Resolved Oct 22, 2026, 07:10 PM UTC
    LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin
    Timeline · 2 updates
    • monitoring · Oct 21, 2026, 04:59 PM UTC

      Status: Monitoring Community Development v4 services have been restored. We are continuing to monitor the system to support security and stability. Affected components Inspections (Degraded performance) Mapping System (Degraded performance) Invoicing (Degraded performance) Reports (Degraded performance) Login (Degraded performance) Payments (Degraded performance) Property Management (Degraded performance)

    • resolved · Oct 22, 2026, 07:10 PM UTC

      Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Invoicing (Operational) Reports (Operational) Login (Operational) Payments (Operational) Property Management (Operational) Inspections (Operational) Mapping System (Operational)

    Latest: Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Invoicing (Op…

See the full CivicPlus outage history

33 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CivicPlus outage history →

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Incident record

Since April 2026 · incident.io · 73 components checked every 5 minutes
60incidents recorded
60last 12 months
38last 90 days
30 hourstypical duration, 12 months

The longest incident in the last year, Comcast email delivery issues on August 14, 2026, ran for 12 days. 40 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Login52
  • Login49
  • Login46
  • Login43
  • Payments38

Latest incidents

  • Intermittent Service Disruption - SeeClickFix 311 CRM October 22, 2026 · 4 hours · degraded service

    Status: Investigating We are applying fixes to SeeClickFix 311 CRM, which may cause requests integrated with other systems to stall or not be updated until…

  • Degraded Performance - Central October 22, 2026 · 5 hours · degraded service

    Status: Investigating We are currently investigating an issue affecting sites. Users may experience 500 errors. We will provide an update within 15 minutes or…

  • Service Disruption - Cost Recovery October 22, 2026 · still open · major outage

    Status: Investigating Our Cost Recovery Product is offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is…

Outage history

Past 90 days · 38 incidents View full outage history →