CivicPlus incident

Service Disruption - Cost Recovery

Ongoing since 02:16 PM UTC, affecting Login and Login and 1 more.

investigating Oct 22, 2026, 02:16 PM UTC

Our Cost Recovery Product is offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.

Started
Oct 22, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 18h 27m
Detected by Pingoru
Oct 22, 2026, 02:16 PM UTC

Affected components

LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin

Update timeline

  1. investigating Oct 22, 2026, 02:16 PM UTC

    Our Cost Recovery Product is offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.

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