What is Twilio's uptime?

Over the last 90 days, Twilio reported 97.91% uptime on its official status page. That figure is calculated from the public incident timeline at http://status.twilio.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Twilio's uptime history rolling forward in real time.

Has Twilio had outages in 2026?

Yes — Twilio has had 245 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Twilio outage?

The most recent Twilio incident was "Multiple Destination SMS Carrier Partner Maintenance", which started on September 12, 2026 and was resolved on September 12, 2026. Pingoru captured this directly from http://status.twilio.com. See the full incident card above for affected components and the update timeline.

How often does Twilio have outages?

Based on the last 90 days, Twilio averages 81.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Twilio's status page?

Twilio's official status page is http://status.twilio.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Twilio down right now?

Twilio has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Twilio reports a change. Current status is based on 171 tracked services.

How does Pingoru know if Twilio is down?

We read http://status.twilio.com directly, using Twilio's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Twilio has an outage?

Create a free Pingoru account and add Twilio as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Twilio's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Twilio incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Twilio issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Twilio status?

We use Twilio's own status page at http://status.twilio.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Twilio is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Twilio down?

Last checked 7m ago

Current status

Twilio has degraded performance

5 active incidents: SMS Delivery Failures from a Subset of Twilio Long Codes to…, Errors Impacting Real-Time Transcriptions, Conversation Rel… · +3 more

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Official status page: http://status.twilio.com · Polled every 5 minutes · 171 components tracked

Twilio is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Twilio status, recent outages, and incident history — pulled directly from Twilio's official status page at http://status.twilio.com every 5 minutes. Pingoru tracks 171 Twilio services and has captured 250 incidents in the last 90 days (97.91% uptime). Get email, Slack, Discord, or webhook alerts the moment Twilio reports a new incident — free for 5 monitors, no credit card.

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Twilio uptime 97.91% uptime · past 90 days

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Active incidents 4

SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France

Ongoing ● 22m

Started Sep 12, 2026, 10:08 PM UTC

SMS, Europe
Timeline · 1 update
- investigating · Sep 12, 2026, 10:08 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating …
Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML

Ongoing ● 1h 6m

Started Sep 12, 2026, 09:25 PM UTC

Speech Recognition (Gather Speech) US1
Timeline · 3 updates
- investigating · Sep 12, 2026, 09:25 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 09:27 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 10:12 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products using the Deepgram model. Customers experiencing issues should use the Google model as a workaround. We will provide another update in 1 hour or as soon as more information becomes available.
Latest: Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products using the Deepgram model. Customer…
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong

Ongoing ● 22h 14m

Started Sep 12, 2026, 12:16 AM UTC

Voice, APAC
Timeline · 6 updates
- investigating · Sep 12, 2026, 12:16 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 12:24 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 01:25 AM UTC
  
  Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 12, 2026, 03:25 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified · Sep 12, 2026, 07:30 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified · Sep 12, 2026, 03:31 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is workin…
MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers.

Ongoing ● 8d 12h

Started Sep 04, 2026, 09:43 AM UTC

MMS, APAC
Timeline · 18 updates
- investigating · Sep 04, 2026, 09:43 AM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 04, 2026, 11:02 AM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating · Sep 04, 2026, 01:19 PM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- investigating · Sep 04, 2026, 06:04 PM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified · Sep 05, 2026, 02:20 AM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- investigating · Sep 05, 2026, 06:23 PM UTC
  
  Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
- investigating · Sep 06, 2026, 06:24 PM UTC
  
  Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
- investigating · Sep 07, 2026, 07:09 PM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 02:05 AM UTC
  
  Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 03:08 AM UTC
  
  Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 05:09 AM UTC
  
  Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 09:12 AM UTC
  
  Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 06:08 PM UTC
  
  Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 11:44 PM UTC
  
  We are continuing to investigate this issue.
- investigating · Sep 11, 2026, 11:44 PM UTC
  
  We are continuing to investigate this issue.
- investigating · Sep 11, 2026, 11:45 PM UTC
  
  Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 11:45 PM UTC
  
  Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
- investigating · Sep 12, 2026, 10:11 AM UTC
  
  Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating t…

Recent outages & incidents

Past 90 days

SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

Resolved 9h 41m

Started Sep 11, 2026, 08:37 PM UTC · Resolved Sep 12, 2026, 06:18 AM UTC

SMS Long Code, North AmericaSMS Short Code, North AmericaSMS, Latin America
Timeline · 8 updates
- investigating · Sep 11, 2026, 08:37 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 11, 2026, 08:56 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 11, 2026, 10:07 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring · Sep 12, 2026, 12:09 AM UTC
  
  We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 12, 2026, 02:11 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 03:11 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring · Sep 12, 2026, 04:17 AM UTC
  
  We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 12, 2026, 06:18 AM UTC
  
  The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.
Latest: The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.
Voice Insights Console Dashboard Error

Resolved 1h 45m

Started Sep 11, 2026, 05:02 PM UTC · Resolved Sep 11, 2026, 06:48 PM UTC

Voice Insights IE1
Timeline · 3 updates
- investigating · Sep 11, 2026, 05:02 PM UTC
  
  Our engineers are currently investigating an issue regarding voice insights. We will provide more information as soon as possible.
- monitoring · Sep 11, 2026, 05:34 PM UTC
  
  Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.
- resolved · Sep 11, 2026, 06:48 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
TwiML Bins – Service Failures

Resolved 2h 3m

Started Sep 11, 2026, 01:39 PM UTC · Resolved Sep 11, 2026, 03:42 PM UTC

PSTN US1TwiML BinsMedia Streams US1
Timeline · 7 updates
- investigating · Sep 11, 2026, 01:39 PM UTC
  
  We are currently investigating an incident declared for failing video voice integration tests and will provide more information as soon as it becomes avalible.
- monitoring · Sep 11, 2026, 02:31 PM UTC
  
  A fix has been applied, and systems are recovering. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 11, 2026, 02:32 PM UTC
  
  We are continuing to monitor for any further issues.
- monitoring · Sep 11, 2026, 02:49 PM UTC
  
  We are continuing to monitor for any further issues.
- monitoring · Sep 11, 2026, 02:53 PM UTC
  
  Our engineers are continuning to monitor systems for recovery. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 11, 2026, 03:03 PM UTC
  
  Our engineer have applied the fix and we will provide an update in 30 minutes or as soon as more information becomes available.
- resolved · Sep 11, 2026, 03:42 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East

Resolved 6h 10m

Started Sep 11, 2026, 12:53 PM UTC · Resolved Sep 11, 2026, 07:03 PM UTC

SMS, EuropeSMS, Middle East & Africa
Timeline · 6 updates
- investigating · Sep 11, 2026, 12:53 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 11, 2026, 01:34 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 11, 2026, 02:35 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 11, 2026, 04:35 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring · Sep 11, 2026, 04:55 PM UTC
  
  We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries across Europe and the Middle East & Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 11, 2026, 07:03 PM UTC
  
  The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.
Latest: The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.
SMS Delivery Delays from Twilio to Multiple Networks in Ireland

Resolved 4h 41m

Started Sep 11, 2026, 10:13 AM UTC · Resolved Sep 11, 2026, 02:55 PM UTC

SMS, Europe
Timeline · 6 updates
- investigating · Sep 11, 2026, 10:13 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating · Sep 11, 2026, 11:14 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating · Sep 11, 2026, 01:19 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified · Sep 11, 2026, 02:54 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 11, 2026, 02:55 PM UTC
  
  We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Ireland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 11, 2026, 02:55 PM UTC
  
  The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.
Latest: The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.

See the full Twilio outage history

147 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Twilio outage history →

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Outage history

Past 90 days · 152 incidents View full outage history →

SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France Ongoing

Started Sep 12, 2026, 10:08 PM UTC · ● 22m
Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML Ongoing

Started Sep 12, 2026, 09:25 PM UTC · ● 1h 6m
Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Ongoing

Started Sep 12, 2026, 12:16 AM UTC · ● 22h 14m
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Resolved

Started Sep 11, 2026, 08:37 PM UTC · Resolved Sep 12, 2026, 06:18 AM UTC · 9h 41m
Voice Insights Console Dashboard Error Resolved

Started Sep 11, 2026, 05:02 PM UTC · Resolved Sep 11, 2026, 06:48 PM UTC · 1h 45m
TwiML Bins – Service Failures Resolved

Started Sep 11, 2026, 01:39 PM UTC · Resolved Sep 11, 2026, 03:42 PM UTC · 2h 3m
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Resolved

Started Sep 11, 2026, 12:53 PM UTC · Resolved Sep 11, 2026, 07:03 PM UTC · 6h 10m
SMS Delivery Delays from Twilio to Multiple Networks in Ireland Resolved

Started Sep 11, 2026, 10:13 AM UTC · Resolved Sep 11, 2026, 02:55 PM UTC · 4h 41m