Is Aircall down?
Last checked 4m agoNo incidents right now.
Aircall is operational right now. Last checked 4m ago; the most recent incident resolved 1d ago.
Real-time Aircall status, recent outages, and incident history — pulled directly from Aircall's official status page at https://status.aircall.io every 5 minutes. Pingoru tracks 41 Aircall services and has captured 31 incidents in the last 90 days (99.02% uptime). Get email, Slack, Discord, or webhook alerts the moment Aircall reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Inbound CallsOutbound Calls
Timeline · 5 updates
- investigating · Sep 08, 2026, 05:50 AM UTC
We are currently investigating an issue with one of our partner causing no audio in inbound or outbound calls for a subset of Singapore customers.
- investigating · Sep 08, 2026, 05:54 AM UTC
We are continuing to investigate this issue.
- identified · Sep 08, 2026, 08:05 AM UTC
The issue has been identified, and we're evaluating a fix
- monitoring · Sep 08, 2026, 08:11 AM UTC
A routing change has been implemented and we are monitoring the results.
- resolved · Sep 08, 2026, 08:51 AM UTC
We have confirmation that this has been resolved
Latest: We have confirmation that this has been resolved
-
- Call Routing & IVRLive MonitoringUsers & Teams
Timeline · 4 updates
- investigating · Sep 03, 2026, 09:59 PM UTC
We are currently investigating signs of a possible service degradation. We will provide further details as soon as possible.
- identified · Sep 03, 2026, 10:09 PM UTC
This may cause sporadic impact on User status, Live Monitoring, Contacts, integrations, conversations, and other services. The issue appears to be caused by an ongoing regional incident with one of our Infrastructure Providers. We are continuously working to stabilize the system performance.
- monitoring · Sep 03, 2026, 10:28 PM UTC
We have been observing stabilization of the system performance for the past few minutes. Our team will continue monitoring it until full resolution is confirmed.
- resolved · Sep 03, 2026, 10:38 PM UTC
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Latest: We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
-
- Outbound Messaging (SMS/MMS)
Timeline · 4 updates
- investigating · Sep 01, 2026, 06:43 PM UTC
Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible
- investigating · Sep 01, 2026, 06:45 PM UTC
We are continuing to investigate this issue.
- monitoring · Sep 01, 2026, 07:02 PM UTC
Thus far we have not detected any direct impact to our customers, but we will continue to monitor
- resolved · Sep 01, 2026, 07:27 PM UTC
We still have not seen any direct impact to customers, so this incident is resolved
Latest: We still have not seen any direct impact to customers, so this incident is resolved
-
- Aircall Workspace (Desktop)Aircall Workspace (Web)
Timeline · 4 updates
- investigating · Aug 26, 2026, 06:30 PM UTC
We are currently investigating some occurrences of Users being in the On a Call status and not moving automatically to Available.
- identified · Aug 26, 2026, 06:40 PM UTC
The issue seems to be caused by a transient spike in errors that was circumscribed to the specific moment in time: 17:26 UTC. We are working on releasing the impacted users from the On a Call status.
- monitoring · Aug 26, 2026, 07:15 PM UTC
The system has been operating normally since the error spike, and the impacted Users should now be on regular User status.
- resolved · Aug 26, 2026, 07:38 PM UTC
The root cause of the issue has been found and resolved.
Latest: The root cause of the issue has been found and resolved.
-
- Inbound Calls
Timeline · 5 updates
- identified · Aug 25, 2026, 09:16 PM UTC
We are currently handling an issue impacting one of Aircall's Carrier Providers in Mexico. We will provide updates as soon as we have progress.
- identified · Aug 25, 2026, 11:14 PM UTC
We continue to actively work with the impaired Carrier Partner on a resolution. This issue, impacting a subset of Mexican numbers, causes duplicated inbound call entries, though the calls themselves do not connect. We are actively working on this and will share progress as soon as possible.
- identified · Aug 26, 2026, 04:14 AM UTC
Aircall's Carrier Providers in Mexico have informed us that they are continuing to investigate the issue with their team of specialists and will update us as soon as they have progress.
- monitoring · Aug 26, 2026, 06:51 AM UTC
Aircall's Carrier Partner in Mexico has informed us that they have applied a fix for the issue impacting a subset of Mexican numbers, which caused duplicated inbound call entries with calls failing to connect. Early results are positive, and we are now monitoring the situation closely to confirm full recovery. We will provide a further update once the fix is fully validated.
- resolved · Aug 26, 2026, 07:48 AM UTC
The Carrier Partner's fix has been validated and inbound calls on the affected Mexican numbers are operating normally. This incident is now resolved. Thank you for your patience.
Latest: The Carrier Partner's fix has been validated and inbound calls on the affected Mexican numbers are operating normally. This incident is now resolved. Thank you for your patience.
-
See the full Aircall outage history
13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Aircall outage history →Or sign up free to get alerts when Aircall breaks · 10 free monitors · No credit card
- Started Sep 08, 2026, 05:50 AM UTC · Resolved Sep 08, 2026, 08:51 AM UTC · 3h
- Increased Platform Errors ResolvedStarted Sep 03, 2026, 09:59 PM UTC · Resolved Sep 03, 2026, 10:38 PM UTC · 38m
- Started Sep 01, 2026, 06:43 PM UTC · Resolved Sep 01, 2026, 07:27 PM UTC · 44m
- Users stuck on call status ResolvedStarted Aug 26, 2026, 06:30 PM UTC · Resolved Aug 26, 2026, 07:38 PM UTC · 1h 8m
- Started Aug 25, 2026, 09:16 PM UTC · Resolved Aug 26, 2026, 07:48 AM UTC · 10h 31m
- Issues calling German numbers ResolvedStarted Aug 11, 2026, 12:08 PM UTC · Resolved Aug 12, 2026, 07:15 AM UTC · 19h 6m
- French eSIM numbers unreachable ResolvedStarted Aug 11, 2026, 10:05 AM UTC · Resolved Aug 11, 2026, 12:30 PM UTC · 2h 25m
- AI Agents not reading Knowledge Base ResolvedStarted Aug 05, 2026, 04:48 PM UTC · Resolved Aug 05, 2026, 05:16 PM UTC · 27m