Aircall incident
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Minor Vendor's status page →
Resolved after 1 hour 1 minute, affecting Inbound Calls and Outbound Calls and 1 more, on October 5, 2026.
We are observing recovery for messaging too.
Affected components
Inbound CallsOutbound CallsInbound Messaging (SMS/MMS)Outbound Messaging (SMS/MMS)eSIM
Update timeline
- investigating Oct 05, 2026, 11:59 AM UTC
We are investigating again reports of French and Spanish numbers failing intermittently with messaging and calling.
- identified Oct 05, 2026, 12:01 PM UTC
We are working with our carrier that identified the issue and is taking remedial actions.
- identified Oct 05, 2026, 12:18 PM UTC
We are observing recovery with the voice service.
- monitoring Oct 05, 2026, 12:22 PM UTC
We are observing recovery for messaging too.
- resolved Oct 05, 2026, 01:00 PM UTC
This incident has been resolved.
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