Resolved after 1 day 4 hours, affecting Login and Login and 1 more, on October 21, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- identified Oct 21, 2026, 02:29 PM UTC
The Community Development solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- identified Oct 21, 2026, 02:53 PM UTC
Community Development (all versions) and Web Open solutions (all versions) have been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- identified Oct 21, 2026, 04:32 PM UTC
The Web Open solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
- monitoring Oct 21, 2026, 10:50 PM UTC
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
- identified Oct 21, 2026, 11:50 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Oct 22, 2026, 12:22 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- monitoring Oct 22, 2026, 12:31 AM UTC
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
- resolved Oct 22, 2026, 07:10 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
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