Resolved after 3 hours 28 minutes, affecting Login and Login and 1 more, on October 20, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- investigating Oct 20, 2026, 05:53 PM UTC
We are currently investigating degraded performance affecting a subset of sites. Users may experience site slowness. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:09 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:23 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:42 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Oct 20, 2026, 06:57 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Oct 20, 2026, 07:15 PM UTC
Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Oct 20, 2026, 09:22 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Your product runs on more than CivicPlus
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.