CivicPlus incident
Issues loading select modules - Municipal Websites Central
Resolved after 5 days 14 hours, affecting Login and Login and 1 more, on September 11, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- investigating Sep 11, 2026, 03:39 AM UTC
We are currently investigating an issue affecting select modules. Site visitors may experience problems loading content and landing pages. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 03:54 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 04:09 AM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- investigating Sep 11, 2026, 04:22 AM UTC
Our team continues to work on resolving the issue. We will provide the next update when additional information becomes available.
- monitoring Sep 11, 2026, 06:35 AM UTC
At this time, services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Sep 16, 2026, 05:49 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
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