Availity Outage History
Availity major outage · 49 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,938 incidents for Availity: 1,905 in the last 12 months and 856 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 294 | 603 of 603 (100%) |
Incidents, newest first
Notice April 16, 2026 Multiple Payers - 62308, CIGNA - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Thursday, April 23rd from 6:00:00 PM EDT through 8:00:00 PM EDT Thursday, April 23rd. 45d 17h 62308, CIGNA
Started Apr 16, 2026, 09:28 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 16, 2026, 09:28 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 16, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/17/2026, at 11:00pm ET to Sat, 4/18/2026, at 1:00am ET. Claims submitted during this time will be routed f... 45d 19h HUMANA LONG TERM CARE, HUMANA, HUMANA HMO
Started Apr 16, 2026, 08:02 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 16, 2026, 08:02 PM UTC
We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 16, 2026 Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 3:... 45d 22h BCBS SOUTH CAROLINA, BCBS South Carolina
Started Apr 16, 2026, 04:21 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 16, 2026, 04:21 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 14, 2026 HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 04/19 from 08:00 PM until 11:59 PM. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 276/277)... 47d 17h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 14, 2026, 09:55 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 14, 2026, 09:55 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 14, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Weds, 4/15/2026, at 9:00pm ET to Thurs, 4/16/2026, at 1:00am ET. Claims submitted during this time will be routed... 47d 17h HUMANA LONG TERM CARE, HUMANA, HUMANA HMO
Started Apr 14, 2026, 09:52 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 14, 2026, 09:52 PM UTC
We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 14, 2026 Multiple Payers - BCBSAZ, BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 17th from 8:00:00 PM EDT through... 47d 17h BCBSAZ, BLUE CROSS BLUE SHIELD OF ARIZONA
Started Apr 14, 2026, 09:42 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 14, 2026, 09:42 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 HUMANA - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 12th from 6:00:00 AM EDT through 4:00:00 PM EDT Sunday, April 12th. 51d 15h HUMANA
Started Apr 10, 2026, 11:40 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 10, 2026, 11:40 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 HCSC - ALL - Due to scheduled maintenance transactions will be unavailable Saturday, April 11th from 6:00:00 PM EDT through 6:00:00 AM EDT Sunday, April 12th. 51d 15h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 10, 2026, 11:36 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 10, 2026, 11:36 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 HCSC - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, April 10th from 5:00:00 PM EDT through 10:00:00 PM EDT Thursday, April 9th. 51d 15h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 10, 2026, 11:29 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 10, 2026, 11:29 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, August 23rd from 8:00:00 PM EDT through 11:00:00 PM EDT Saturday, August 23rd. 51d 15h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 10, 2026, 11:12 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 10, 2026, 11:12 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 8:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 19th. 51d 16h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 10, 2026, 11:09 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 10, 2026, 11:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 Multiple Payers - TRULI HEALTH, FLORIDA BLUE, FLORIDA BLUE MEDICARE - ALL - All Florida Blue, Florida Blue Medicare, and Truli for Health transactions will be unavailable April 17, 2026 from 7PM until April 20, 2026; 6AM due to a scheduled outage. We a... 51d 22h FLORIDA BLUE, TRULI HEALTH, FLORIDA BLUE MEDICARE
Started Apr 10, 2026, 04:37 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 10, 2026, 04:37 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Apr 10, 2026, 04:38 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled Apr 10, 2026, 04:40 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 10, 2026 Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, PRIORITY PARTNERS - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 10th from 9:00:00 PM ED... 52d 9h JOHNSHOPKINS, PRIORITY PARTNERS
Started Apr 10, 2026, 05:59 AM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 10, 2026, 05:59 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 9, 2026 Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures. 24d 4h Wellcare
Started Apr 09, 2026, 08:46 PM UTC· resolved May 04, 2026, 12:48 AM UTC
- identified Apr 09, 2026, 08:46 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 12:48 AM UTC
This incident has been resolved.
Notice April 8, 2026 CENTENE - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, April 12th from 9:00:00 AM EDT through 1:00:00 PM EDT Sunday, April 12th. 53d 16h SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Apr 08, 2026, 10:06 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 08, 2026, 10:06 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 8, 2026 PRHTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 9:00:00 AM EDT through 9:00:00 AM EDT Sunday, April 12th. 54d 7h PRHTH
Started Apr 08, 2026, 07:03 AM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 08, 2026, 07:03 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 8, 2026 Multiple Payers - AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), BANNER HEALTH, MTAIN - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unav... 54d 14h AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) and 1 more
Started Apr 08, 2026, 12:18 AM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 08, 2026, 12:18 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 7, 2026 Multiple Payers - 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance Authorization and Referral transactions will be unavailable Sunday, April 12th from 6:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 12th. 55d 95092, CAREPLUS
Started Apr 07, 2026, 02:33 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 07, 2026, 02:33 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 7, 2026 Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - BCBS Michigan and BCN e-referral system will be unavailable during maintenance from 10:00 P.M. on April 18th, until 10:00 A.M. on Sunday, April 19th. We apol... 55d 1h BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL
Started Apr 07, 2026, 02:00 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 07, 2026, 02:00 PM UTC
We are seeing HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 7, 2026 Capitol Administrators - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 136d 19h Capitol Administrators
Started Apr 07, 2026, 02:22 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Apr 07, 2026, 02:22 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice April 5, 2026 TESTTREST - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 138d 15h TESTTREST
Started Apr 05, 2026, 06:38 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Apr 05, 2026, 06:38 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice April 3, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits - Multiple Transactions - Eligibility & Benefit and Claim Status transactions will be unavailable from Sun, 4/5/2026, at 11:00pm ET to Mon, 4/6/... 58d 16h HUMANA LONG TERM CARE, HUMANA, CompBenefits, HUMANA HMO and 1 more
Started Apr 03, 2026, 10:41 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 03, 2026, 10:41 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 3, 2026 HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 8:00:00 PM EDT through 11:30:00 PM EDT Saturday, April 11th. 58d 16h BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Apr 03, 2026, 10:29 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 03, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 3, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/3/2026, at 11:00pm ET to Sat, 4/4/2026, at 1:00am ET. Claims submitted during this time will... 58d 16h HUMANA LONG TERM CARE, HUMANA, HUMANA BEHAVIORAL HEALTH
Started Apr 03, 2026, 10:23 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 03, 2026, 10:23 PM UTC
We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 3, 2026 Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, April 3rd from 11:00:00 PM EDT through 8:00:00 PM EDT Saturday, April 4th. 58d 16h AETNA, 60054
Started Apr 03, 2026, 10:23 PM UTC· resolved Jun 01, 2026, 03:01 PM UTC
- scheduled Apr 03, 2026, 10:23 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.