Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 8:00:00 PM EDT through 11:30:00 PM EDT Saturday, April 11th.

Resolved after 58 days 16 hours, affecting BCBSMT and BCBSIL and 1 more, on April 3, 2026.

scheduled Apr 03, 2026, 10:29 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 03, 2026, 10:29 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 58d 16h
Detected by Pingoru: Apr 03, 2026, 10:29 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

scheduled Apr 03, 2026, 10:29 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.