Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Weds, 4/15/2026, at 9:00pm ET to Thurs, 4/16/2026, at 1:00am ET. Claims submitted during this time will be routed...

Resolved after 47 days 17 hours, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 14, 2026.

scheduled Apr 14, 2026, 09:52 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 14, 2026, 09:52 PM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 47d 17h
Detected by Pingoru: Apr 14, 2026, 09:52 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMO

Update timeline

scheduled Apr 14, 2026, 09:52 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.