Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA LONG TERM CARE - Multiple Transactions - Claims transactions will be unavailable from Fri, 4/17/2026, at 11:00pm ET to Sat, 4/18/2026, at 1:00am ET. Claims submitted during this time will be routed f...

Resolved after 45 days 19 hours, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 16, 2026.

scheduled Apr 16, 2026, 08:02 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 16, 2026, 08:02 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 45d 19h
Detected by Pingoru: Apr 16, 2026, 08:02 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMO

Update timeline

scheduled Apr 16, 2026, 08:02 PM UTC

We are seeing Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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