Availity incident

Multiple Payers - 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance Authorization and Referral transactions will be unavailable Sunday, April 12th from 6:00:00 AM EDT through 11:00:00 AM EDT Sunday, April 12th.

Resolved after 55 days, affecting 95092 and CAREPLUS, on April 7, 2026.

scheduled Apr 07, 2026, 02:33 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 07, 2026, 02:33 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
55d
Detected by Pingoru
Apr 07, 2026, 02:33 PM UTC

Affected components

95092CAREPLUS

Update timeline

  1. scheduled Apr 07, 2026, 02:33 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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