Availity incident

PRHTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 9:00:00 AM EDT through 9:00:00 AM EDT Sunday, April 12th.

Resolved after 54 days 7 hours, affecting PRHTH, on April 8, 2026.

scheduled Apr 08, 2026, 07:03 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 08, 2026, 07:03 AM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 54d 7h
Detected by Pingoru: Apr 08, 2026, 07:03 AM UTC

Affected components

PRHTH

Update timeline

scheduled Apr 08, 2026, 07:03 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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