Availity incident

Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - BCBS Michigan and BCN e-referral system will be unavailable during maintenance from 10:00 P.M. on April 18th, until 10:00 A.M. on Sunday, April 19th. We apol...

Resolved after 55 days 1 hour, affecting BCBS MICHIGAN and 00710P and 1 more, on April 7, 2026.

scheduled Apr 07, 2026, 02:00 PM UTC

We are seeing HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 07, 2026, 02:00 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 55d 1h
Detected by Pingoru: Apr 07, 2026, 02:00 PM UTC

Affected components

BCBS MICHIGAN00710PBCBS MICHIGAN INSTITUTIONAL

Update timeline

scheduled Apr 07, 2026, 02:00 PM UTC

We are seeing HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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