Availity Outage History
Availity major outage · 49 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,938 incidents for Availity: 1,905 in the last 12 months and 856 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 294 | 603 of 603 (100%) |
Incidents, newest first
Notice April 21, 2026 REGENCE - Multiple Transactions - Claim Status Inquiry, Eligibility and Benefits Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. 3h 18m REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 6 more
Started Apr 21, 2026, 03:57 PM UTC· resolved Apr 21, 2026, 07:15 PM UTC
- identified Apr 21, 2026, 03:57 PM UTC
We are seeing Claim Status Inquiry, Eligibility and Benefits Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout/No Response Received errors. Customers are receiving timeout/AV07/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 21, 2026, 07:15 PM UTC
This incident has been resolved.
Notice April 21, 2026 CRSCK - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 12d 9h CRSCK
Started Apr 21, 2026, 03:20 PM UTC· resolved May 04, 2026, 12:56 AM UTC
- identified Apr 21, 2026, 03:20 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 12:56 AM UTC
This incident has been resolved.
Notice April 21, 2026 HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 12d 21h HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA)
Started Apr 21, 2026, 03:45 AM UTC· resolved May 04, 2026, 01:09 AM UTC
- identified Apr 21, 2026, 03:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 01:09 AM UTC
This incident has been resolved.
Notice April 20, 2026 Multiple Payers - 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 4/24/2026, at 10pm to Sat, 4/25/2026 at 9:30am ET. If you have an urgent request during this time, please call 1-800-523-0... 41d 17h 95092, CAREPLUS
Started Apr 20, 2026, 10:11 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 20, 2026, 10:11 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 20, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 4/24/2026, at 10pm to Sat, 4/25/2026 at 9:30am ET. If you have an urgent r... 41d 17h HUMANA LONG TERM CARE, HUMANA, HUMANA BEHAVIORAL HEALTH
Started Apr 20, 2026, 10:11 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 20, 2026, 10:11 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 20, 2026 Multiple Payers - MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, Wellfirst by Medica, MEDICA IFB - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 1h MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, Wellfirst by Medica, MEDICA IFB
Started Apr 20, 2026, 08:49 PM UTC· resolved Apr 21, 2026, 09:56 PM UTC
- identified Apr 20, 2026, 08:49 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 21, 2026, 09:56 PM UTC
This incident has been resolved.
Notice April 20, 2026 REGENCE - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable. 6h 17m REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 2 more
Started Apr 20, 2026, 05:13 PM UTC· resolved Apr 20, 2026, 11:30 PM UTC
- identified Apr 20, 2026, 05:13 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 11:30 PM UTC
This incident has been resolved.
Notice April 20, 2026 HUMANA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2h 11m HUMANA
Started Apr 20, 2026, 03:35 AM UTC· resolved Apr 20, 2026, 05:47 AM UTC
- identified Apr 20, 2026, 03:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:47 AM UTC
This incident has been resolved.
Notice April 19, 2026 VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 19h 2m VANTAGE HEALTH PLAN
Started Apr 19, 2026, 09:29 AM UTC· resolved Apr 20, 2026, 04:31 AM UTC
- identified Apr 19, 2026, 09:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 04:31 AM UTC
This incident has been resolved.
Notice April 19, 2026 Multiple Payers - Blue Cross of Idaho, HEALTHSPRING, New Jersey Medicaid, BCBS RHODE ISLAND, BCRIC, ID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 20h 45m HEALTHSPRING, Blue Cross of Idaho, New Jersey Medicaid, BCBS RHODE ISLAND and 2 more
Started Apr 19, 2026, 08:18 AM UTC· resolved Apr 20, 2026, 05:04 AM UTC
- identified Apr 19, 2026, 08:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:04 AM UTC
This incident has been resolved.
Notice April 19, 2026 Multiple Payers - OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 19h 23m OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST
Started Apr 19, 2026, 05:01 AM UTC· resolved Apr 20, 2026, 12:24 AM UTC
- identified Apr 19, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice April 19, 2026 Multiple Payers - KSRCS, Kaiser Permanente Of Georgia, KSRCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 23h 9m KSRCS, Kaiser Permanente Of Georgia
Started Apr 19, 2026, 03:42 AM UTC· resolved Apr 20, 2026, 02:52 AM UTC
- identified Apr 19, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 03:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice April 19, 2026 MARCH VISION CARE INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 69d 8h MARCH VISION CARE INCORPORATED
Started Apr 19, 2026, 12:36 AM UTC· resolved Jun 27, 2026, 08:49 AM UTC
- identified Apr 19, 2026, 12:36 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 08:49 AM UTC
This incident has been resolved.
Notice April 18, 2026 Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, 22326, HORIZONNJHEALTH_WEB, BCNJC, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 1d 6h HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, 22326, HORIZONNJHEALTH_WEB and 2 more
Started Apr 18, 2026, 10:25 PM UTC· resolved Apr 20, 2026, 05:14 AM UTC
- identified Apr 18, 2026, 10:25 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:14 AM UTC
This incident has been resolved.
Notice April 18, 2026 DEAN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 8h DEAN HEALTH PLAN
Started Apr 18, 2026, 10:20 PM UTC· resolved Apr 20, 2026, 07:17 AM UTC
- identified Apr 18, 2026, 10:20 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 07:17 AM UTC
This incident has been resolved.
Notice April 18, 2026 Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, BCBS-Minnesota, HIGHMARK BCBS OF PA, HIGHMARK BCBS WEST VIRGINIA, BCBS PENNSYLVANIA HIGHMARK, 100942, HIGHMARK BCBS PENNSYLVANIA, HIGHMARK SENIOR HEALTH COMPANY, HIGHMARK SENIOR S... 3h 10m HIGHMARK SENIOR HEALTH COMPANY
Started Apr 18, 2026, 02:06 PM UTC· resolved Apr 18, 2026, 05:17 PM UTC
No vendor updates were posted for this incident.
Notice April 18, 2026 Multiple Payers - HIGHMARK BLUE SHIELD, BCBS-Minnesota - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 1d 16h HIGHMARK BLUE SHIELD
Started Apr 18, 2026, 12:52 PM UTC· resolved Apr 20, 2026, 05:26 AM UTC
- identified Apr 18, 2026, 12:52 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Apr 18, 2026, 12:58 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:26 AM UTC
This incident has been resolved.
Notice April 18, 2026 BCBSMN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 15h 35m
Started Apr 18, 2026, 08:30 AM UTC· resolved Apr 19, 2026, 12:05 AM UTC
No vendor updates were posted for this incident.
Notice April 18, 2026 BCBS INDEPENDENT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 22h BCBS INDEPENDENT
Started Apr 18, 2026, 07:13 AM UTC· resolved Apr 20, 2026, 05:43 AM UTC
- identified Apr 18, 2026, 07:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:43 AM UTC
This incident has been resolved.
Notice April 17, 2026 HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Wednesday, April 29th from 11:00:00 PM ED... 44d 16h HUMANA
Started Apr 17, 2026, 10:37 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 17, 2026, 10:37 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 17, 2026 HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, HCSR Inpatient Auth and HCSR Referral transactions will be unavailable Saturday, April 25th from 11:00:00 PM EDT... 44d 16h HUMANA
Started Apr 17, 2026, 10:14 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 17, 2026, 10:14 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Outpatient Auth, HCSR Inpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 17, 2026 HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, April 20th. 44d 17h HUMANA
Started Apr 17, 2026, 10:09 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 17, 2026, 10:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 17, 2026 Multiple Payers - PREMERA BLUE CROSS, PREMERA, LIFEWISE ASSURANCE COMPANY, PREMERA FEDERAL EMPLOYEE PROGRAM (FEP), LIFEWISE HEALTH PLAN OF WASHINGTON, PREMERA DENTAL - Claim Status Inquiry - The HIPAA Standard tab is currently only available for a Clai... 126d 1h PREMERA, PREMERA BLUE CROSS, LIFEWISE ASSURANCE COMPANY, PREMERA FEDERAL EMPLOYEE PROGRAM (FEP) and 2 more
Started Apr 17, 2026, 08:22 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified Apr 17, 2026, 08:22 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice April 17, 2026 ASR HEALTH BENEFITS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 20h ASR HEALTH BENEFITS
Started Apr 17, 2026, 08:42 AM UTC· resolved Apr 20, 2026, 04:48 AM UTC
- identified Apr 17, 2026, 08:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 04:48 AM UTC
This incident has been resolved.
Notice April 17, 2026 Multiple Payers - GEISINGERDIRECT, GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d 21h GEISINGERDIRECT, GEISINGER HEALTH PLAN
Started Apr 17, 2026, 08:27 AM UTC· resolved Apr 20, 2026, 05:33 AM UTC
- identified Apr 17, 2026, 08:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 05:33 AM UTC
This incident has been resolved.