Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, April 20th.

Resolved after 44 days 17 hours, affecting HUMANA, on April 17, 2026.

scheduled Apr 17, 2026, 10:09 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 17, 2026, 10:09 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 44d 17h
Detected by Pingoru: Apr 17, 2026, 10:09 PM UTC

Affected components

HUMANA

Update timeline

scheduled Apr 17, 2026, 10:09 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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