Availity incident
Multiple Payers - OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 19 hours 23 minutes, affecting OXFORD HEALTH PLANS and UNITEDHEALTHCARE - OXFORD and 1 more, on April 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 19, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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