Availity incident
ASR HEALTH BENEFITS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 2 days 20 hours, affecting ASR HEALTH BENEFITS, on April 17, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 17, 2026, 08:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 20, 2026, 04:48 AM UTC
This incident has been resolved.
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