Availity incident

CRSCK - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 12 days 9 hours, affecting CRSCK, on April 21, 2026.

identified Apr 21, 2026, 03:20 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Apr 21, 2026, 03:20 PM UTC
Resolved: May 04, 2026, 12:56 AM UTC
Duration: 12d 9h
Detected by Pingoru: Apr 21, 2026, 03:20 PM UTC

Affected components

CRSCK

Update timeline

identified Apr 21, 2026, 03:20 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 04, 2026, 12:56 AM UTC

This incident has been resolved.

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