Availity incident

VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 19 hours 2 minutes, affecting VANTAGE HEALTH PLAN, on April 19, 2026.

identified Apr 19, 2026, 09:29 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 19, 2026, 09:29 AM UTC
Resolved
Apr 20, 2026, 04:31 AM UTC
Duration
19h 2m
Detected by Pingoru
Apr 19, 2026, 09:29 AM UTC

Affected components

VANTAGE HEALTH PLAN

Update timeline

  1. identified Apr 19, 2026, 09:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 04:31 AM UTC

    This incident has been resolved.

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