Availity incident

Multiple Payers - PREMERA BLUE CROSS, PREMERA, LIFEWISE ASSURANCE COMPANY, PREMERA FEDERAL EMPLOYEE PROGRAM (FEP), LIFEWISE HEALTH PLAN OF WASHINGTON, PREMERA DENTAL - Claim Status Inquiry - The HIPAA Standard tab is currently only available for a Clai...

Resolved after 126 days 1 hour, affecting PREMERA and PREMERA BLUE CROSS and 1 more, on April 17, 2026.

identified Apr 17, 2026, 08:22 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 17, 2026, 08:22 PM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
126d 1h
Detected by Pingoru
Apr 17, 2026, 08:22 PM UTC

Affected components

PREMERAPREMERA BLUE CROSSLIFEWISE ASSURANCE COMPANYPREMERA FEDERAL EMPLOYEE PROGRAM (FEP)LIFEWISE HEALTH PLAN OF WASHINGTONPREMERA DENTAL

Update timeline

  1. identified Apr 17, 2026, 08:22 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

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