Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Wednesday, April 29th from 11:00:00 PM ED...

Resolved after 44 days 16 hours, affecting HUMANA, on April 17, 2026.

scheduled Apr 17, 2026, 10:37 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 17, 2026, 10:37 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 44d 16h
Detected by Pingoru: Apr 17, 2026, 10:37 PM UTC

Affected components

HUMANA

Update timeline

scheduled Apr 17, 2026, 10:37 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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