Availity incident
Multiple Payers - KSRCS, Kaiser Permanente Of Georgia, KSRCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 23 hours 9 minutes, affecting KSRCS and Kaiser Permanente Of Georgia, on April 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 19, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 03:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 19, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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