Availity incident

BCBS INDEPENDENT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 22 hours, affecting BCBS INDEPENDENT, on April 18, 2026.

identified Apr 18, 2026, 07:13 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 18, 2026, 07:13 AM UTC
Resolved
Apr 20, 2026, 05:43 AM UTC
Duration
1d 22h
Detected by Pingoru
Apr 18, 2026, 07:13 AM UTC

Affected components

BCBS INDEPENDENT

Update timeline

  1. identified Apr 18, 2026, 07:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:43 AM UTC

    This incident has been resolved.

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