Availity incident

TESTTREST - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 138 days 15 hours, affecting TESTTREST, on April 5, 2026.

identified Apr 05, 2026, 06:38 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 05, 2026, 06:38 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
138d 15h
Detected by Pingoru
Apr 05, 2026, 06:38 AM UTC

Affected components

TESTTREST

Update timeline

  1. identified Apr 05, 2026, 06:38 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

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