Availity incident
Wellcare - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.
Resolved after 24 days 4 hours, affecting Wellcare, on April 9, 2026.
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 09, 2026, 08:46 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 12:48 AM UTC
This incident has been resolved.
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