Availity incident

Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, PRIORITY PARTNERS - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 10th from 9:00:00 PM ED...

Resolved after 52 days 9 hours, affecting JOHNSHOPKINS and PRIORITY PARTNERS, on April 10, 2026.

scheduled Apr 10, 2026, 05:59 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 10, 2026, 05:59 AM UTC
Resolved: Jun 01, 2026, 03:01 PM UTC
Duration: 52d 9h
Detected by Pingoru: Apr 10, 2026, 05:59 AM UTC

Affected components

JOHNSHOPKINSPRIORITY PARTNERS

Update timeline

scheduled Apr 10, 2026, 05:59 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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