Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, August 23rd from 8:00:00 PM EDT through 11:00:00 PM EDT Saturday, August 23rd.

Resolved after 51 days 15 hours, affecting BCBSMT and BCBSIL and 1 more, on April 10, 2026.

scheduled Apr 10, 2026, 11:12 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 10, 2026, 11:12 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 51d 15h
Detected by Pingoru: Apr 10, 2026, 11:12 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

scheduled Apr 10, 2026, 11:12 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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