Availity incident

Multiple Payers - AETNA, 60054, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), BANNER HEALTH, MTAIN - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unav...

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Resolved after 54 days 14 hours, affecting AETNA and 60054 and 1 more, on April 8, 2026.

scheduled Apr 08, 2026, 12:18 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 08, 2026, 12:18 AM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
54d 14h
Detected by Pingoru
Apr 08, 2026, 12:18 AM UTC

Affected components

AETNA60054BANNER HEALTHCORPORATE BENEFIT SERVICES OF AMERICA (CBSA)MTAIN

Update timeline

  1. scheduled Apr 08, 2026, 12:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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