Availity incident
HCSC - Multiple Transactions - Blue Cross and Blue Shield of IL, MT, NM, OK and TX will be performing maintenance on 04/19 from 08:00 PM until 11:59 PM. Please refrain from sending Eligibility & Benefits (HIPAA 270/271) and Claim Status (HIPAA 276/277)...
Notice Vendor's status page →
Resolved after 47 days 17 hours, affecting BCBSMT and BCBSIL and 1 more, on April 14, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX
Update timeline
- scheduled Apr 14, 2026, 09:55 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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