Availity incident

Capitol Administrators - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 136 days 19 hours, affecting Capitol Administrators, on April 7, 2026.

identified Apr 07, 2026, 02:22 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Apr 07, 2026, 02:22 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
136d 19h
Detected by Pingoru
Apr 07, 2026, 02:22 AM UTC

Affected components

Capitol Administrators

Update timeline

  1. identified Apr 07, 2026, 02:22 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.

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