Availity incident

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 3:...

Resolved after 45 days 22 hours, affecting BCBS SOUTH CAROLINA and BCBS South Carolina, on April 16, 2026.

scheduled Apr 16, 2026, 04:21 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 16, 2026, 04:21 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 45d 22h
Detected by Pingoru: Apr 16, 2026, 04:21 PM UTC

Affected components

BCBS SOUTH CAROLINABCBS South Carolina

Update timeline

scheduled Apr 16, 2026, 04:21 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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