Availity incident

Multiple Payers - BCBSAZ, BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Friday, April 17th from 8:00:00 PM EDT through...

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Resolved after 47 days 17 hours, affecting BCBSAZ and BLUE CROSS BLUE SHIELD OF ARIZONA, on April 14, 2026.

scheduled Apr 14, 2026, 09:42 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 14, 2026, 09:42 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
47d 17h
Detected by Pingoru
Apr 14, 2026, 09:42 PM UTC

Affected components

BCBSAZBLUE CROSS BLUE SHIELD OF ARIZONA

Update timeline

  1. scheduled Apr 14, 2026, 09:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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