Availity incident

Multiple Payers - 62308, CIGNA - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Thursday, April 23rd from 6:00:00 PM EDT through 8:00:00 PM EDT Thursday, April 23rd.

Notice Vendor's status page →

Resolved after 45 days 17 hours, affecting 62308 and CIGNA, on April 16, 2026.

scheduled Apr 16, 2026, 09:28 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 16, 2026, 09:28 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
45d 17h
Detected by Pingoru
Apr 16, 2026, 09:28 PM UTC

Affected components

62308CIGNA

Update timeline

  1. scheduled Apr 16, 2026, 09:28 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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