Paysafe Outage History
Paysafe is up right nowPingoru has recorded 323 incidents for Paysafe: 323 in the last 12 months and 119 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 275 of 720 (38%) |
| May 2026 | 45 | 147 of 744 (20%) |
| June 2026 | 56 | 272 of 720 (38%) |
| July 2026 | 50 | 310 of 744 (42%) |
| August 2026 | 44 | 164 of 744 (22%) |
| September 2026 | 37 | 126 of 720 (18%) |
| October 2026 | 34 | 323 of 571 (57%) |
Incidents, newest first
Notice October 24, 2026 Service Disruption - QR Code Partner 1h 6m QR Payments
Started Oct 24, 2026, 06:21 AM UTC· resolved Oct 24, 2026, 07:27 AM UTC
- investigating Oct 24, 2026, 06:21 AM UTC
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe Reference ID: INC0327049
- identified Oct 24, 2026, 06:21 AM UTC
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando. MIM Paysafe Reference ID: INC0327049
- resolved Oct 24, 2026, 07:27 AM UTC
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0327049
Minor October 24, 2026 Service Disruption - PagoEfectivo Wallet 5h 50m PagoEfectivo Wallet
Started Oct 24, 2026, 04:11 AM UTC· resolved Oct 24, 2026, 10:01 AM UTC
- investigating Oct 24, 2026, 04:11 AM UTC
We are investigating a potential issue with the PagoEfectivo Wallet Mobile App. iOS users may experience elevated errors and login failures. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0327044
- investigating Oct 24, 2026, 05:55 AM UTC
Our teams are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0327044
- identified Oct 24, 2026, 06:59 AM UTC
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0327044
- monitoring Oct 24, 2026, 09:00 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0327044
- resolved Oct 24, 2026, 10:01 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0327044
Minor October 20, 2026 Service Disruption - Paysafecard Payments 2d 21h PSC Payment, Pin On Demand Distribution, PSC Payment myPaysafe, Paysafecash Distribution and 7 more
Started Oct 20, 2026, 07:03 PM UTC· resolved Oct 23, 2026, 04:32 PM UTC
- investigating Oct 20, 2026, 07:03 PM UTC
We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0325720
- identified Oct 21, 2026, 09:34 AM UTC
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0325720
- identified Oct 21, 2026, 03:34 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 22, 2026, 06:43 PM UTC
We are continuing to work on a fix for this issue
- identified Oct 23, 2026, 01:39 AM UTC
We are continuing to work on a fix for this issue
- monitoring Oct 23, 2026, 12:44 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0325720
- resolved Oct 23, 2026, 04:32 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720
Minor October 20, 2026 Service Disruption - Cardinal 1h 53m Cardinal Commerce (3DS2)
Started Oct 20, 2026, 10:21 AM UTC· resolved Oct 20, 2026, 12:14 PM UTC
- investigating Oct 20, 2026, 10:21 AM UTC
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0326311
- resolved Oct 20, 2026, 12:14 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0326311
Minor October 16, 2026 Service Disruption - Paysafe Acquiring RS2 4d 2h Paysafe Acquiring RS2 - Invoices
Started Oct 16, 2026, 07:54 AM UTC· resolved Oct 20, 2026, 10:25 AM UTC
- investigating Oct 16, 2026, 07:54 AM UTC
Please be advised that due to a technical issue on our processing partner's side, we have identified discrepancies in the monthly statements (invoices) for July through September 2026 for all accounts, currently available in Paysafe Business Experience. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0323241
- identified Oct 19, 2026, 08:07 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 20, 2026, 10:25 AM UTC
This incident has been resolved.
Notice October 15, 2026 ACH Funding Delay 16h 34m Batch Upload
Started Oct 15, 2026, 09:34 PM UTC· resolved Oct 16, 2026, 02:09 PM UTC
- investigating Oct 15, 2026, 09:34 PM UTC
Please be advised that due to a technical issue with ACH file processing, some merchants may experience a one-business-day delay in funding for transactions processed on October 14th, 2026. We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
- identified Oct 15, 2026, 09:53 PM UTC
Please be advised that due to a technical issue with ACH file processing, some merchants processing with PNC Bank may experience a one-business-day delay in funding for transactions processed on October 14, 2026. We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
- resolved Oct 16, 2026, 02:09 PM UTC
This incident has been resolved.
Minor October 14, 2026 Service Disruption 37m Interac e-Transfer
Started Oct 14, 2026, 08:37 AM UTC· resolved Oct 14, 2026, 09:14 AM UTC
- investigating Oct 14, 2026, 08:37 AM UTC
Our partner Peoples Trust is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0325381
- monitoring Oct 14, 2026, 08:59 AM UTC
Our provider Peoples Trust implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0325381
- resolved Oct 14, 2026, 09:14 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation. MIM Paysafe Reference ID:INC0325381
Minor October 10, 2026 Service Disruption - Paysafecard 49m PSC Payment
Started Oct 10, 2026, 08:29 AM UTC· resolved Oct 10, 2026, 09:18 AM UTC
- investigating Oct 10, 2026, 08:29 AM UTC
We are investigating issues with our Paysafecard payments and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. MIM Paysafe Reference ID: INC0324748
Major October 9, 2026 Service Disruption-Fiserv First Data 17m Fiserv First Data
Started Oct 09, 2026, 05:03 PM UTC· resolved Oct 09, 2026, 05:21 PM UTC
- investigating Oct 09, 2026, 05:03 PM UTC
Our partner Fiserv First Data is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0324690
- resolved Oct 09, 2026, 05:21 PM UTC
The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID: INC0324690
Minor October 9, 2026 Service Disruption - Interac 1h 12m Interac e-Transfer
Started Oct 09, 2026, 04:33 PM UTC· resolved Oct 09, 2026, 05:46 PM UTC
- investigating Oct 09, 2026, 04:33 PM UTC
Our partner Interac (Peoples Trust) is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0324687
- resolved Oct 09, 2026, 05:46 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner (Peoples Trust) was remediating the situation. MIM Paysafe Reference ID: INC0324687
Minor October 9, 2026 Service Disruption - Moneris 4d 4h Moneris
Started Oct 09, 2026, 03:41 PM UTC· resolved Oct 13, 2026, 07:47 PM UTC
- identified Oct 09, 2026, 03:41 PM UTC
Please be advised that due to a technical issue, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on October 08th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. Reference ID: INC0324673
- identified Oct 12, 2026, 03:08 PM UTC
Please be advised that, as the technical issue has not been fully resolved, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th. The issue continues to be investigated with the highest priority. We apologize for the continued inconvenience and appreciate your understanding.
- identified Oct 13, 2026, 04:40 PM UTC
Please be advised that the technical issue has not been fully resolved and remains under investigation with the highest priority. As a result, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th. We apologize for the continued inconvenience and appreciate your understanding. We will share further updates as they become available.
- resolved Oct 13, 2026, 07:47 PM UTC
The technical issue that caused the delay in funding for certain transactions processed on October 8th has been resolved. We apologize for the inconvenience this caused and appreciate your understanding. Reference ID: INC0324673
Notice October 8, 2026 Service Disruption - Card payments API 1h 26m Card payments API, OPTIC Portal
Started Oct 08, 2026, 01:11 PM UTC· resolved Oct 08, 2026, 02:37 PM UTC
- resolved Oct 08, 2026, 03:51 PM UTC
Please be advised that we experienced an issue affecting card payment processing between 13:11 and 14:37 UTC. During this time, a subset of merchants may have experienced an elevated rate of card transaction declines. The incident has been successfully resolved, and all impacted services have been fully restored. Please note that affected declined transactions may not be visible in the Optic Portal. We are working to address this as a priority. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0324561
Minor October 2, 2026 Service Disruption - NetBanx Back Office Activity Reports 2h 4m NetBanx Back Office
Started Oct 02, 2026, 07:00 PM UTC· resolved Oct 02, 2026, 09:05 PM UTC
- investigating Oct 02, 2026, 07:00 PM UTC
We are investigating potential issue with the availability of activity reports in the NetBanx Back Office Portal. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0323314
- investigating Oct 02, 2026, 08:27 PM UTC
Our teams are still investigating. We will keep you informed on further progress. MIM Paysafe Reference ID: INC0323314
- identified Oct 02, 2026, 08:46 PM UTC
The root cause of this incident has been identified, and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0323314
- resolved Oct 02, 2026, 09:05 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0323314
Notice October 1, 2026 Service Disruption -Banco del Pichincha via SafetyPay 4h 45m
Started Oct 01, 2026, 01:00 PM UTC· resolved Oct 01, 2026, 05:45 PM UTC
- resolved Oct 01, 2026, 06:18 PM UTC
Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0323748
Notice September 30, 2026 Service Disruption - Multibanco 3h 31m
Started Sep 30, 2026, 04:36 AM UTC· resolved Sep 30, 2026, 08:07 AM UTC
- resolved Sep 30, 2026, 08:33 AM UTC
Please be advised we experienced a degradation with our partner Multibanco services between 07:36 UTC and 08:07 UTC. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0323501
Notice September 30, 2026 Service Disruption - WorldPay 3h 6m
Started Sep 30, 2026, 02:48 AM UTC· resolved Sep 30, 2026, 05:54 AM UTC
- resolved Sep 30, 2026, 06:16 AM UTC
Please be advised we experienced a degradation with our partner WorldPay services between 05:48 and 05:54 UTC. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0323484
Notice September 28, 2026 Service Disruption - Cardinal Commerce (3DS2) 50m Cardinal Commerce (3DS2)
Started Sep 28, 2026, 02:16 AM UTC· resolved Sep 28, 2026, 03:06 AM UTC
- resolved Sep 28, 2026, 08:10 AM UTC
Please be advised we experienced a degradation with our partner Cardinal Commerce (3DS2) services between 02:16 UTC and 03:06 UTC on September 27th. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0323185
Minor September 23, 2026 Service Disruption - PIX 3h 13m PIX
Started Sep 23, 2026, 12:21 AM UTC· resolved Sep 23, 2026, 03:35 AM UTC
- investigating Sep 23, 2026, 12:21 AM UTC
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0322711
- resolved Sep 23, 2026, 03:35 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322711
Minor September 16, 2026 Service Degradation - SafetyPay 2h 21m Notification Services (SafetyPay)
Started Sep 16, 2026, 02:00 PM UTC· resolved Sep 16, 2026, 04:21 PM UTC
- identified Sep 16, 2026, 02:00 PM UTC
We are experiencing payment delays affecting a limited number of bank integrations. We are working with the highest priority to restore normal operations. We apologize for any impact on your business. Further updates will follow. MIM Paysafe Reference ID:INC0321767
- monitoring Sep 16, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 04:21 PM UTC
This incident has been resolved.
Notice September 16, 2026 Service Disruption - Salesforce 5h 4m
Started Sep 16, 2026, 10:26 AM UTC· resolved Sep 16, 2026, 03:30 PM UTC
- identified Sep 16, 2026, 10:26 AM UTC
We are currently experiencing an issue with a third-party email service, which may prevent messages sent to our support teams from being delivered. If you require assistance, please contact our support teams by phone using your existing support numbers. We are working with the provider to restore service and will provide further updates as they become available. Reference ID: INC0321795
- identified Sep 16, 2026, 11:42 AM UTC
Our provider Salesforce has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0321795
- monitoring Sep 16, 2026, 03:17 PM UTC
A partial fix has been implemented, while the teams are working on a permanent solution, intermittent timeouts are expected.
- resolved Sep 16, 2026, 03:30 PM UTC
This incident has been resolved.
Minor September 15, 2026 Service Disruption - Cardinal Commerce 3DS 2.0 31m Cardinal Commerce (3DS2), 3DS V2
Started Sep 15, 2026, 06:03 PM UTC· resolved Sep 15, 2026, 06:34 PM UTC
- investigating Sep 15, 2026, 06:03 PM UTC
Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321737
- monitoring Sep 15, 2026, 06:23 PM UTC
Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0321737
- resolved Sep 15, 2026, 06:34 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation. MIM Paysafe Reference ID: INC0321737
Minor September 11, 2026 Service Disruption - Banco Pichincha 2d 7h Banco del Pichincha
Started Sep 11, 2026, 11:44 PM UTC· resolved Sep 14, 2026, 07:41 AM UTC
- investigating Sep 11, 2026, 11:44 PM UTC
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321400
- resolved Sep 14, 2026, 07:41 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe Reference ID:INC0321400
Notice September 10, 2026 Service Disruption - EU Acquiring Merchant Funding & Reports 20h 14m Paysafe Acquiring RS2 - Batch Processing, Paysafe Acquiring RS2 - Invoices, Paysafe Acquiring RS2 - Financial Reporting
Started Sep 10, 2026, 12:34 PM UTC· resolved Sep 11, 2026, 08:48 AM UTC
- identified Sep 10, 2026, 12:34 PM UTC
Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. This may result in delayed postings and in delayed funding. Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. Reference ID: INC0320977
- resolved Sep 11, 2026, 08:48 AM UTC
Please note the issue on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation Reference ID: INC0320977
Notice September 10, 2026 Service Restored - paysafecard payment –
Started Sep 10, 2026, 09:15 AM UTC· resolved Sep 10, 2026, 09:15 AM UTC
- resolved Sep 10, 2026, 12:59 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0321033
Minor September 3, 2026 Service Disruption: Interchecks 3h Interchecks
Started Sep 03, 2026, 07:15 PM UTC· resolved Sep 03, 2026, 10:15 PM UTC
- investigating Sep 03, 2026, 07:15 PM UTC
Our partner Interchecks is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0320252
- identified Sep 03, 2026, 07:21 PM UTC
Our provider Interchecks has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0320252
- resolved Sep 03, 2026, 10:15 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0320252