Paysafe incident

Service Disruption - Cardinal Commerce (3DS2)

Resolved after 50 minutes, affecting Cardinal Commerce (3DS2), on September 28, 2026.

resolved Sep 28, 2026, 08:10 AM UTC

Please be advised we experienced a degradation with our partner Cardinal Commerce (3DS2) services between 02:16 UTC and 03:06 UTC on September 27th. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0323185

Started
Sep 28, 2026, 02:16 AM UTC
Resolved
Sep 28, 2026, 03:06 AM UTC
Duration
50m
Detected by Pingoru
Sep 28, 2026, 02:16 AM UTC

Affected components

Cardinal Commerce (3DS2)

Update timeline

  1. resolved Sep 28, 2026, 08:10 AM UTC

    Please be advised we experienced a degradation with our partner Cardinal Commerce (3DS2) services between 02:16 UTC and 03:06 UTC on September 27th. The incident has since been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0323185

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