Paysafe incident

Service Disruption - Paysafe Acquiring RS2

Resolved after 4 days 2 hours, affecting Paysafe Acquiring RS2 - Invoices, on October 16, 2026.

identified Oct 19, 2026, 08:07 AM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 16, 2026, 07:54 AM UTC
Resolved
Oct 20, 2026, 10:25 AM UTC
Duration
4d 2h
Detected by Pingoru
Oct 16, 2026, 07:54 AM UTC

Affected components

Paysafe Acquiring RS2 - Invoices

Update timeline

  1. investigating Oct 16, 2026, 07:54 AM UTC

    Please be advised that due to a technical issue on our processing partner's side, we have identified discrepancies in the monthly statements (invoices) for July through September 2026 for all accounts, currently available in Paysafe Business Experience. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0323241

  2. identified Oct 19, 2026, 08:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2026, 10:25 AM UTC

    This incident has been resolved.

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