Resolved after 16 hours 34 minutes, affecting Batch Upload, on October 15, 2026.
Please be advised that due to a technical issue with ACH file processing, some merchants processing with PNC Bank may experience a one-business-day delay in funding for transactions processed on October 14, 2026. We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
Affected components
Update timeline
- investigating Oct 15, 2026, 09:34 PM UTC
Please be advised that due to a technical issue with ACH file processing, some merchants may experience a one-business-day delay in funding for transactions processed on October 14th, 2026. We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
- identified Oct 15, 2026, 09:53 PM UTC
Please be advised that due to a technical issue with ACH file processing, some merchants processing with PNC Bank may experience a one-business-day delay in funding for transactions processed on October 14, 2026. We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
- resolved Oct 16, 2026, 02:09 PM UTC
This incident has been resolved.
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