Resolved after 2 days 21 hours, affecting PSC Payment and Pin On Demand Distribution and 1 more, on October 20, 2026.
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720
Affected components
Update timeline
- investigating Oct 20, 2026, 07:03 PM UTC
We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0325720
- identified Oct 21, 2026, 09:34 AM UTC
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0325720
- identified Oct 21, 2026, 03:34 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 22, 2026, 06:43 PM UTC
We are continuing to work on a fix for this issue
- identified Oct 23, 2026, 01:39 AM UTC
We are continuing to work on a fix for this issue
- monitoring Oct 23, 2026, 12:44 PM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0325720
- resolved Oct 23, 2026, 04:32 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720
Your product runs on more than Paysafe
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services