Paysafe incident

Service Disruption - Paysafecard Payments

Resolved after 25 minutes, affecting PSC Payment and PSC Payment myPaysafe and 1 more, on October 18, 2026.

resolved Oct 18, 2026, 05:32 PM UTC

The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720

Started
Oct 18, 2026, 05:06 PM UTC
Resolved
Oct 18, 2026, 05:32 PM UTC
Duration
25m
Detected by Pingoru
Oct 18, 2026, 05:06 PM UTC

Affected components

PSC PaymentPSC Payment myPaysafePSC Payout & RefundPaysafecash Payment

Update timeline

  1. investigating Oct 18, 2026, 05:06 PM UTC

    We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0325720

  2. monitoring Oct 18, 2026, 05:07 PM UTC

    A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0325720

  3. resolved Oct 18, 2026, 05:32 PM UTC

    The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720

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