Paysafe incident

Service Disruption - Cardinal

Resolved after 1 hour 53 minutes, affecting Cardinal Commerce (3DS2), on October 20, 2026.

resolved Oct 20, 2026, 12:14 PM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0326311

Started
Oct 20, 2026, 10:21 AM UTC
Resolved
Oct 20, 2026, 12:14 PM UTC
Duration
1h 53m
Detected by Pingoru
Oct 20, 2026, 10:21 AM UTC

Affected components

Cardinal Commerce (3DS2)

Update timeline

  1. investigating Oct 20, 2026, 10:21 AM UTC

    Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0326311

  2. resolved Oct 20, 2026, 12:14 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0326311

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