Paysafe incident

Service Disruption

Resolved after 37 minutes, affecting Interac e-Transfer, on October 14, 2026.

resolved Oct 14, 2026, 09:14 AM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation. MIM Paysafe Reference ID:INC0325381

Started
Oct 14, 2026, 08:37 AM UTC
Resolved
Oct 14, 2026, 09:14 AM UTC
Duration
37m
Detected by Pingoru
Oct 14, 2026, 08:37 AM UTC

Affected components

Interac e-Transfer

Update timeline

  1. investigating Oct 14, 2026, 08:37 AM UTC

    Our partner Peoples Trust is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0325381

  2. monitoring Oct 14, 2026, 08:59 AM UTC

    Our provider Peoples Trust implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0325381

  3. resolved Oct 14, 2026, 09:14 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation. MIM Paysafe Reference ID:INC0325381

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