Paysafe incident

Service Degradation - SafetyPay

Resolved after 2 hours 21 minutes, affecting Notification Services (SafetyPay), on September 16, 2026.

monitoring Sep 16, 2026, 04:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 16, 2026, 02:00 PM UTC
Resolved
Sep 16, 2026, 04:21 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 16, 2026, 02:00 PM UTC

Affected components

Notification Services (SafetyPay)

Update timeline

  1. identified Sep 16, 2026, 02:00 PM UTC

    We are experiencing payment delays affecting a limited number of bank integrations. We are working with the highest priority to restore normal operations. We apologize for any impact on your business. Further updates will follow. MIM Paysafe Reference ID:INC0321767

  2. monitoring Sep 16, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2026, 04:21 PM UTC

    This incident has been resolved.

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