Paysafe incident
Service Disruption -Banco del Pichincha via SafetyPay
Resolved after 4 hours 45 minutes, on October 1, 2026.
Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0323748
Update timeline
- resolved Oct 01, 2026, 06:18 PM UTC
Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0323748
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