Paysafe incident

Service Disruption - PIX

Resolved after 3 hours 13 minutes, affecting PIX, on September 23, 2026.

resolved Sep 23, 2026, 03:35 AM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322711

Started
Sep 23, 2026, 12:21 AM UTC
Resolved
Sep 23, 2026, 03:35 AM UTC
Duration
3h 13m
Detected by Pingoru
Sep 23, 2026, 12:21 AM UTC

Affected components

PIX

Update timeline

  1. investigating Sep 23, 2026, 12:21 AM UTC

    Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0322711

  2. resolved Sep 23, 2026, 03:35 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322711

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