Paysafe incident

Service Disruption - Cardinal Commerce 3DS 2.0

Resolved after 31 minutes, affecting Cardinal Commerce (3DS2) and 3DS V2, on September 15, 2026.

resolved Sep 15, 2026, 06:34 PM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation. MIM Paysafe Reference ID: INC0321737

Started
Sep 15, 2026, 06:03 PM UTC
Resolved
Sep 15, 2026, 06:34 PM UTC
Duration
31m
Detected by Pingoru
Sep 15, 2026, 06:03 PM UTC

Affected components

Cardinal Commerce (3DS2)3DS V2

Update timeline

  1. investigating Sep 15, 2026, 06:03 PM UTC

    Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321737

  2. monitoring Sep 15, 2026, 06:23 PM UTC

    Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0321737

  3. resolved Sep 15, 2026, 06:34 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation. MIM Paysafe Reference ID: INC0321737

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