Resolved after 2 days 7 hours, affecting Banco del Pichincha, on September 11, 2026.
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe Reference ID:INC0321400
Affected components
Update timeline
- investigating Sep 11, 2026, 11:44 PM UTC
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0321400
- resolved Sep 14, 2026, 07:41 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe Reference ID:INC0321400
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